We currently are using Google
Checkout to handle all our online transactions. We have choosen them for
based on their high security standards and we find they will provide you with the
most user friendly shopping experience!
Information that we collect and how we use it
- Registration information - When you sign up for Google Checkout,
we ask for your personal information so that we can provide you with the service.
If you register a credit or debit card, the information that we require to register
for the service includes your name, credit or debit card number, card expiry date,
card verification number (CVN), address, phone number and email address. If you
register a Carrier Billing Account, the information that we require to register
for the service includes your mobile telephone number, and the name and billing
address associated with that number. For sellers, we also require you to provide
your bank account number and, in some situations, your personal address, your business
category, a government-issued identification number (for example, social security
number or taxpayer identification number for US residents) and certain information
about your sales or transaction volume. This information allows us to process payments
and protect users from fraud. In some cases, we may also ask you to send us additional
information or to answer additional questions to help verify your information.
- Information obtained from third parties - In order to protect you
from fraud or other misconduct, we may obtain information about you from third parties
to verify the information you provide. For example, we may use card authorisation
and fraud screening services to verify that your credit or debit card information
and address match the information that you provided to us. Also, for sellers, we
may obtain information about you and your business from a credit bureau or a business
information service such as Dun & Bradstreet. . We also may obtain information from
third parties in connection with providing Google Checkout to you, such as information
from the Carrier in connection with Carrier Billing.
- Transaction information - When you use Google Checkout to conduct
a transaction, we collect information about each transaction, including the transaction
amount, a description provided by the seller of the goods or services being purchased,
the names of the seller and buyer and the type of payment used.
- Information about your use of the service - In order to protect
you from fraud, phishing and other misconduct, we may collect information about
your interaction with the service to help validate your identity or detect potentially
fraudulent conduct. For example, in some circumstances we may try to determine service
usage patterns (such as how quickly you type) so that we can try to detect and prevent
unauthorised attempts to access your account (such as automated hacking attacks
or the use of stolen usernames or passwords). Any such information that we collect
will only be used to detect and prevent fraud or other misconduct, unless you explicitly
grant us permission to use it in another manner.
- Google cookies - When you access a Google Checkout web page, we
send one or more cookies - a small file containing a string of characters - to your
computer to uniquely identify your browser. We use cookies to improve the quality
of our service by storing user preferences and tracking user trends. Most browsers
are initially set up to accept cookies, but you can reset your browser to refuse
all cookies or to indicate when a cookie is being sent. Please note that you will
not be able to access Google Checkout if your cookies are disabled.
- Log information - When you use Google Checkout, our servers automatically
record information that your browser sends whenever you visit a website. These server
logs may include information such as your web request, Internet Protocol address,
browser type, browser language, the date and time of your request and one or more
cookies that may uniquely identify your browser.
- User communications - When you send an email or other communication
to us, we may retain those communications in order to process your enquiries, respond
to your requests and improve our services.
- Links - We may present links in a format that enables us to keep
track of whether these links have been followed. We use this information to improve
the quality of our search technology, customised content and advertising. For more
information about links and redirected URLs, please see our
FAQs.
Information sharing
We will not sell or rent your personal information to companies or individuals outside
of WaveFront Surfshop. If you are making a purchase through WaveFront Surfshop,
we may share portions of your credit card number with the retailer to identify the
transaction, but we will not share your full credit card number with the retailer
without your opt-in consent, except in the limited circumstances described below.
In addition, we will only share your personal information with other companies or
individuals outside WaveFront in the following circumstances:
Information security
We take appropriate security measures to protect against unauthorised access to
or unauthorised alteration, disclosure or destruction of data. These include internal
reviews of our data collection, storage and processing practices and security measures,
as well as physical and technical security measures to guard against unauthorised
access to systems where we store personal data. For example, your credit card number
will always be stored in an encrypted form (except when you provide it to us in
a communication outside our web page interface).